Refund Policy
Thank you for your interest in and support of this website and its related products/services.
Unless otherwise stated or agreed by both parties, confirmed orders, paid fees, delivered digital content, and completed services are generally non-refundable.
Refunds, adjustments, or other reasonable solutions may be considered under the following circumstances:
- We are unable to provide the agreed product, service, or content due to our own fault;
- A duplicate payment or incorrect charge has occurred;
- Other special situations that have been confirmed in writing by both parties.
For any order, service, or digital content that has already begun processing, delivery, performance, or has been partially completed, cancellation or refund is generally not available, unless otherwise agreed or the issue is caused by our fault.
If you have any questions regarding an order, service, or payment, please contact us through the website, and we will do our best to assist you.